At SYNLAB Laboratory Services, its our aim to deliver 100% customer satisfaction, we understand that we may not always get this right first time ...
If you feel that we haven’t lived up to your expectations in any way, we’d like to know so we can put things right for you. We try to make it as simple as possible for you to share your concerns with us, and we want you to be happy with how we handle them as we see complaints as an important way of learning and improving what we do.
Please tell us ...
Our complaints procedure is designed to help us resolve problems to your satisfaction and to allow us to improve our services in future. Here's how you can raise a complaint:
 | By email: You can email us at [email protected].uk |
 | By post: address here |
 | By phone: phone number here |