Dräger 5510 & 6820 Trouble Shooting

Product Overview


Dräger 5510


Dräger 6820



Trouble Shooting 


Fault 

Instruction 

Printer 
Won't Print?
Thermal Rolls are used so there is no need for ink. 
Have you changes the roll?
Has it been inserted the right way? 
Printer 
Change Batteries - low batteries may not have sufficient energy to power device -  Push down on the holder firmly to ensure they are correctly installed 

Printer 

Was the printer purchased alongside the alco-meter you are trying to print from?
Please be aware that if your Drager model is a 6820 model the printer will need to me model version 3.21 and over. to find out what version you have, turn the printer on and quickly press the green button twice. This will produce a printout, on the printout look for a Rev number on the right hand side. Should say Rev: 3.17. if not then you will need to up grade to make it compatible with the 6820 model   All printers can be updated through Drager at a cost. Contact us if you require further information
Alco Meter 6820 - Invalid Time & Date 
Turn on the Alco Meter, press side blue down arrow button pictured below:
Scroll down to "time" then press "ok" and update time then scroll back to "menu"
Right hand blue button (as pictured) can be used to update the "date" and again "ok" to confirm.

Complete the process once again by and ensuring the correct time and date are inputted. Turn the device off and back on, the time and date error should now be cleared.   
* Please be sure to make our team aware of this when booking in future calibrations  
Error Codes
Action
601 - Program ErrorSwitch off, then switch back on. If error not cleared Drager will need to be returned. 
610 - Pressure Sensor ErrorReturn to SYNLAB Calibration team!
611 - Ambient NTC ErrorSwitch off, then switch back on. If error not cleared Drager will need to be returned. 
613 - Sensor DriftRecalibrate Senor - Return to SYNLAB Calibration team!
614 - Senor OffsetRecalibrate Senor - Return to SYNLAB Calibration team!
615 - Sensor LeakageRecalibrate Senor - Return to SYNLAB Calibration team!
616 - Sensor Measurement TimeoutRecalibrate Senor - Return to SYNLAB Calibration team!
617 - Sensor Self Check FailedReturn to Drager Service - Return to SYNLAB Calibration team!
621 - Sampling Unit Error 1Switch off, then switch back on. If error not cleared Drager will need to be returned. 
622 - Sampling Unit Error 2Switch off, then switch back on. If error not cleared Drager will need to be returned. 
623 - Sample Unit Voltage ErrorSwitch off, then switch back on. If error not cleared Drager will need to be returned. 
624 - Sampling Unit Timeout Error Switch off, then switch back on. If error not cleared Drager will need to be returned. 
All Drager Models Do not remove Batteries for longer than 1 minute,  this will revert the unit back to factory settings. 



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